We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.

To be eligible for a return, You’ll need the receipt or proof of purchase.

To start a return, you can contact us at [email protected] or LIVE CHAT

Please note that returns will need to be sent to the following address:

FAWO BOOKS Enterprises (FAWO BOOKS), 

Ph: +91-961-786-6301

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at . [email protected]

Damages and issues
Please make a video of unpacking your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. Slight color or size variation does not classify as wrong/different item. All quantities are mentioned in description or title any assumption on quantity will not be entertained.

Exceptions / non-returnable items
Certain types of items cannot be returned, like damaged products. Please get in touch if you have questions or concerns about your specific item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].

Return Charges

We do not charge our client return shipping charge.